• Orders placed directly with Local Prod:To receive a full refund for a monthly subscription purchased from Local Prod, you must return it within 15 days of the initial purchase or renewal. For a refund on annual subscription, you must initiate the return within 30 days of purchase or renewal. In both cases, please write an e-mail to contact@local-prod.ch
    This policy applies solely to purchases and renewals of subscriptions and maintenance plans purchased directly from Local Prod. This policy does not apply to any other products, services or offerings. Examples of offerings to which the policy does not apply include, but are not limited to, consulting services.
  • Orders placed with a retailer or Local Prod Reseller:Return policies for purchases and renewal charges from third-party sellers such as retailers or authorized Local Prod Resellers can vary by seller. Please contact your seller directly for information about return policies.